Information

Can I bring my dog?

Sorry, strictly no dogs allowed at the festival, in the camping area, in your, your van or anywhere else on the grounds of Healey’s Cyder Farm. This includes little dogs, medium dogs, large dogs, funny dogs, sad dogs, well behaved dogs, dogs with bad attitudes, stuffed dogs, dogs disguised as cats, old dogs, young dogs and middle-aged dogs. Please don’t ask if you can bring your dog. You can’t bring your dog. Assistance dogs are welcome of course please contact us to arrange.

Can I camp for only part of the festival?

To stay on site overnight on any given night, weekend camping tickets must be purchased for each person staying. It is not possible to purchase camping tickets on a per night basis.

You can of course buy weekend camping tickets and just stay for one night.

Can I Upgrade my Weekend Ticket To a Camping Weekend Ticket

Yes, you can upgrade a weekend ticket to a weekend camping ticket on the ticket page. Please note you can not buy an upgrade camping ticket with a weekend non-camping day ticket, it is only for weekend ticket upgrades. Weekend camping tickets are for 3 nights, Friday, Saturday and Sunday, We do not offer 1-night camping tickets.

Can I sleep in my car?

If you wish to sleep in your car, you must have a campervan pitch ticket (that fits your car), and each occupant must have a weekend camping ticket. We do not advise sleeping in your car, instead we recommend you bring a tent and camp in the tent camping field.

Tents are not permitted in the car parks (or any other vehicle field) and cars are not permitted in tent camping fields.

Can I bring my own alcohol?

Bringing alcohol into the festival is strictly prohibited, however, a small amount is allowed within the campsite. No more than – 1 bottle of spirits, 3 bottles of wine, 1 crate of lager or cider per person. Security will confiscate any alcohol that is deemed more than appropriate for personal consumption. Please do not bring any glass onto the site, decant into suitable containers.

Do I need to bring cash or cards?

Vendors will take a mixture of cash and cards, so please bring both. The bars are taking card and cash, the correct change is welcomed – so please bring £1s, 50ps and small denomination notes if you wish to use cash.

Why do I have to pay to park?

We want to encourage car sharing. This gives us more room in the car parks, reduces congestion on local roads and helps us plan our logistics. We feel £12.50 per car is more than reasonable.

All vehicles require a car park pass (unless you have a motorhome / campervan pitch booked). Vehicles cannot be parked next to tents and tents cannot be in the car park areas. Our car parks have 24 hour security, but with all car parks vehicles and their contents are left at the owners risk and we do not accept responsibility for any loss or damage to vehicles or their contents.

If you wish to sleep in your car in the car park each occupant requires a camping ticket.

What time does the festival start and finish?

We open our gates at midday on Friday 8th September for all. Friday and Saturday nights go on till 01:30. For the early risers, the festival site opens at 10:00 on Saturday and Sunday. Breakfast will be available in the campsite.

The Campsite will open from 10am Friday 8th September so you can setup camp and get ready for the weekend ahead!

We ask all campers to vacate the site by midday on Monday 11th September

Can I get a ticket refund?

Unfortunately we cannot offer refunds for our tickets, however we have partnered with Tixel as our official ticket reseller. Selling tickets anywhere other than Tixel is strongly discouraged.
If you are experiencing issues selling your tickets, please reach out to the Tixel support team: https://tixel.com/uk/little-orchard-cider-and-music-tickets

Accessibility Information

The festival is on short grass on firm land, although there’s a chance of it becoming muddy should there be rain. Disabled toilets are situated throughout the site.

PA Tickets

Here at Little Orchard Festival we want everyone to have a cider loving time making it accessible to all.This is why we require you to apply for the facilities you require.

Please be aware when applying for the accessible requirement form.
You will need the following forms of documentation to complete our online form:
PIP (Personal independence payment)
DLA – Care and/or Mobility
Letter from a medical professional
Deaf or blind registration
The Access Card or equivalent with a +1 Icon for PA tickets
Blue Badge – Permitted for parking only requests

Alongside this you will also need the valid ticket reference for the event you require to attend.

If you do not have any of the listed forms above, but feel you need further assistance, please contact us.

We will contact you in due course once you have applied for the requirements you need.

Applications are open now! Google Form

Head on over here to find out more: Accessibility Information

I've lost my ticket! What do I do?

If you cannot locate or have misplaced your email ticket, please contact us using the contact page. You can also bring ID to the box office to collect your tickets.

When do I get my tickets?

We do not send out physical tickets. When you buy your ticket online, your digital ticket is sent to the email address you provided at the checkout. Simply print this email and bring it with you, or show it on your phone, along with some identification.

When do I get my wristband?

Tickets are exchanged for wristbands at the entrance to the festival. The wristband collection with be open from 11:00 on Friday 13th September and will be available for the duration of the festival.

We booked as a group but are arriving at different times, is that OK?

Ensure each ticket holder has a copy of the digital ticket. Our wristband exchange staff will check people in separately regardless on when they arrive.

It is not possible to book specific pitches in the campsite or in the motorhome and caravan area, in order to camp next to one another, you must turn up at the same time. Caravans and campervans / motorhomes are in separate fields. There are strictly no tents allowed in any vehicle field including the car park.

Can I leave the site during the day and come back?

Guests can come and go throughout the festival weekend provided wristbands are worn at all times.

Where do I camp?

Tents are restricted to the camping area only and are not allowed next to vehicles in the car park or campervan area.

Campervans, motorhomes and caravans have separate designated areas within the camping fields. There are no electric hook ups in any of the camping fields, and generators are not permitted. There’s grey waste disposal in the motorhome and caravan fields.
Toilets, showers and fresh water are all available within the campsite. Breakfast will be available in the campsite from 07:00. Camping tickets are for 3 nights Friday, Saturday & Sunday. We ask you to leave by midday on Monday

What is included in the Glamping Bell Tent?

To stay in a Luxury Glamping Bell Tent, simply choose the bell tent option in the ticket section. Included are 4 air mattresses, lighting and power to charge your mobile phone and devices and decor. Please bring your own bedding.

Please note that all luxury bell tent occupants must also purchase a weekend camping ticket.

Can we have a fire at out campsite?

No fires or BBQs are allowed in the campsite, gas stoves are fine. Toilets, showers and fresh water are all available within the campsite.

Caravan Pitches

Please note when purchasing a caravan pitch, this is ONLY for a caravan or trailer tent, not any other sleeping vehicle.

Motorhomes and campervans are located in a separate area. If you have a motorhome or campervan with awning and need a bigger pitch please purchase 2 motorhome/campervan pitches NOT a caravan pitch

Tents next to Campervans, motorhomes and Caravans

Due to health and safety regulations, tents are not permitted next to camping vehicles or caravans. Awnings ARE allowed, so long as they fit within the allocated pitch size.

Tents are not permitted within the car park, and cars are not permitted in the tent camping fields.

Shower Facilities

Shower facilities have been upgraded for 2023 and to ensure showers are regularly serviced, kept clean, secure and to conserve water, a small fee of £3 has been introduced. Showers are located at the entrance of the tent camping (a short walk from the motorhome/campervan field)

How do I get there?

How are you planning to get to the festival? Great Western Railway run trains to and throughout Cornwall. Book your tickets today at GWR.com.

Little Orchard is centrally located in Cornwall, just a couple of miles off the A30. Easy to find, we’re on the A3075 in Penhallow – look out for the brown tourist signs for Healeys Cyder Farm.

For Sat Nav
Please use TR4 9LT – and follow the brown tourist signs on the A3075 and look out for Healeys Cornish Cyder Farm signs on the road.

Little Orchard Festival
Penhallow
Truro
Cornwall TR4 9LW